Martin Duggan

Martin has worked with social services, social security and healthcare organizations since 1990. His expertise covers citizen centered government, social assistance, disability, healthcare, employment and pensions programs. Martin has authored a variety of white papers and is a regular conference speaker. Martin has skills in strategy development, business case development, project and program management, and systems design and implementation, all based on the exploitation of advanced client-centred technology. Martin has a strong background in service delivery transformation in government. He has led major projects in the UK, Canada, US and Australia. Specialties: Social Security, Government service delivery policy, One Stop Government Strategy, Government Service Delivery, Government Transformation, Disability Policy