Martin has worked with social services, social security and healthcare organizations since 1990. His expertise covers citizen centered government, social assistance, disability, healthcare, employment and pensions programs. Martin has authored a variety of white papers and is a regular conference speaker.
Martin has skills in strategy development, business case development, project and program management, and systems design and implementation, all based on the exploitation of advanced client-centred technology. Martin has a strong background in service delivery transformation in government. He has led major projects in the UK, Canada, US and Australia.
Specialties: Social Security, Government service delivery policy, One Stop Government Strategy, Government Service Delivery, Government Transformation, Disability Policy