Doug Elix is senior vice president and group executive for IBM's worldwide sales and distribution operations, including revenue, profit and customer satisfaction in the 170 countries where IBM does business. Mr. Elix was named to his present position in May 2004 after serving as senior vice president and group executive for IBM Global Services beginning in October 1999. In that role, he was responsible for the worldwide operation of IBM Global Services, the world's leading business and information technology services provider with approximately 170,000 professionals. Since joining IBM in 1969, Mr. Elix has held a broad range of positions in systems engineering, marketing, marketing management and general management in Australia and Asia/Pacific prior to his transfer to the United States in 1996. Mr. Elix has served on the boards of IBM Australia Limited, the Australian Information Industries Association and the Australian Institute of Management. He was also a member of the Business Council of Australia, and a member of the Prime Minister's National Information Services Council (NISC). He is a member of the IBM Operations Committee, the Worldwide Management Committee and the board of directors for Royal Bank of Canada.