| Notes |
President, COO
Company NameNeedle
Dates EmployedJun 2013 – Apr 2016
Employment Duration2 yrs 11 mos
Needle is defining the next wave of advocacy. Its technology and services offering enables leading enterprises to recruit and enable their best advocates to directly engage customers on their behalf. It dramatically improves customer experience via credible, authentic engagement with trusted fans and experts. Leading enterprises like Coach, Overstock, Norton, American Apparel, Norwegian Cruise Lines, and others are benefiting with increased revenue and elevated customer loyalty and retention.
Forbes called Needle "The next frontier in customer service." |