| Notes |
In his seven years as mayor of Baltimore and eight years as governor of Maryland, Martin O’Malley’s proudest achievement was developing a new way to manage state and local bureaucracy. Borrowing from CompStat, a system used by the New York Police Department, O’Malley created for both his city and state an office of analysts that collected reams of performance data from departments and applied pressure for improvement through regular meetings and public progress reports. It was CitiStat in Baltimore, and StateStat when he took it to Annapolis in 2007. |