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Eric Westphal, MBA
Senior Director, Global Workforce Strategy and Economic Development at Cognizant
Port Chester, New York
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Cognizant
Fordham University - Graduate School of Business Administration
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Experienced Senior Director of Workforce Strategy and Economic Development with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Business Planning, Strategy Development, and Operations Management. Strong operations professional with a MBA focused in Business Administration and Management from Fordham University - Graduate School of Business Administration.
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Looking for an experienced professional to lead the pursuit and compliance of global economic incentive programs and manage the site selection process to propose locations to establish new Digital Hubs or expand existing Hubs. https://lnkd.in/eXPD8-b #lead #manage #hubs #digital #global #siteselection
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Outstanding Tom and Team! You have made an incredible difference in the lives of 24 students! Best of luck to all the new grads and now ATG cognizant associates.
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Experience
Cognizant
Company NameCognizant
Total Duration8 yrs 4 mos
TitleSenior Director, Global Workforce Strategy and Economic Development at Cognizant
Dates EmployedJul 2018 – Present
Employment Duration11 mos
LocationGreater New York City Area
As a senior member of the Corporate Affairs team, Eric is responsible for helping to enhance and protect the company's corporate brand and reputation through programs that drive measurable social change and business value. This includes leading strategic investments in workforce hiring and training programs, broadening the scope and investment in Cognizant’s CSR program, and working closely with our communications and government relations teams to highlight these significant initiatives. Eric works closely with the Chief Operations Officer and other Senior Leaders in maintaining relationships with key business leaders internally and externally, bringing together teams in the development of strategic projects.
Investing in the Future of Talent — Cognizant Bronx Training Center
Investing in the Future of Talent — Cognizant Bronx Training Center
Preparing You For Tomorrow's Opportunities | Cognizant Skills Training Programs
Preparing You For Tomorrow's Opportunities | Cognizant Skills Training Programs
TitleActing Executive Director of Cognizant U.S. Foundation
Dates EmployedFeb 2018 – Dec 2018
Employment Duration11 mos
LocationTeaneck, NJ
Responsible for developing and launching the Cognizant U.S. Foundation, a non-profit private foundation created and funded by Cognizant Technology Solutions Corporation to support STEM (Science, Technology, Engineering and Math) education and skills initiatives for U.S. workers and students. Announced in February 2018 and launched in Charlotte, North Carolina, on May 1, 2018, the Foundation was established with an initial grant of $100 million from Cognizant. See less
TitleSenior Director of Global Legal and Corporate Affairs Operations
Dates EmployedJan 2014 – Jul 2018
Employment Duration4 yrs 7 mos
LocationGreater New York City Area
As a senior member of the Legal and Corporate Affairs team, Eric is responsible for helping to enhance and protect the company's corporate brand and reputation through programs that drive measurable social change and business value. This includes leading strategic investments in workforce hiring and training programs, broadening the scope and investment in Cognizant’s CSR program, and working closely with our communications and government relations teams to highlight these significant initiatives. Additionally, Eric is responsible for the day-to-day operating activities of the legal and corporate affairs business unit, including business planning, forecasting, budgeting, productivity improvement, knowledge & risk management, and strategic initiatives. He works closely with the Chief Legal and Corporate Affairs Officer in maintaining relationships with key business leaders internally and externally, bringing together teams in the development of strategic projects. See less
TitleDeputy Chief of Staff to CEO
Dates EmployedFeb 2011 – Jun 2014
Employment Duration3 yrs 5 mos
LocationGreater New York City Area
Senior Corporate Operations leader responsible for managing all operations of the Office of the CEO. Acts as an advisor, proxy, and “second set of hands” for the CEO of a leading global provider of consulting, IT and BPO services. Maintains relationships with key business leaders throughout the company bringing together departments and individuals in the development of strategic projects.
• Established and implemented processes within the Office of the CEO to improve the efficiency and effectiveness of the CEO, which has set a precedent for the executive suite and Cognizant as a whole.
• Designed communications program to proactively target and improve relationships with key stakeholder groups and individuals.
• Responsible for special projects including customer & employee escalations, operational interventions and enterprise transformational initiatives.
• Monitors performance across business units/corporate functions; identifies, investigates, resolves and escalates issues, as necessary.
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Per Scholas
Member of Board of Directors
Company NamePer Scholas
Dates EmployedFeb 2018 – Present
Employment Duration1 yr 4 mos
LocationBronx, NY
Deloitte
Company NameDeloitte
Total Duration4 yrs 5 mos
TitleArea Operations Manager
Dates Employed2009 – Feb 2011
Employment Duration2 yrs
LocationGreater New York City Area
Senior team leader responsible for the Operations Management of 800,000 sq. ft and 300 employees within the New York area. Responsible for developing and maintaining client relationships with regional and national marketplace leaders. Involved in all areas of the business from developing real estate strategies to implementing new service tec... See more
TitleDirector of Northeast SmartSpace
Dates EmployedOct 2006 – Jun 2009
Employment Duration2 yrs 9 mos
LocationGreater New York City Area
Responsible for leading the “Hoteling” concept, branded SmartSpace for the Northeast region. The 75 employee Northeast SmartSpace team manages over two million square feet of workspace and provides first class office services to over 11,000 clients.
• Improved the overall 2007 Service Satisfaction score from 56% to 66% nationally ranking SmartSpace in the Northeast as one of the top Service Lines.
• Lead the implementation and move into the first Work Place of the Future designed office.
• Developed a regional Talent Strategy to attract, recruit, and retain the best in the business.
• Consulted Global Partners and clients on Hoteling strategies. See less
Westphal Inc and Westphal West
Executive Operations Manager
Company NameWestphal Inc and Westphal West
Dates Employed2001 – 2006
Employment Duration5 yrs
LocationNew York City & Denver, Colorado
Westphal Inc. is a leading creative service company offering signature art-to-finish to premium brands worldwide. Oversaw all operations for Colorado and New York offices by initiating, coordinating, and enforcing standards and procedures. Managed a combined staff of 30 employees by coaching, monitoring, and evaluating job performance. Developed and actualized advancements in technology infrastructure and leading-edge practices such as color management and asset management. Researched and coordinated all equipment procurements and installations. Responsible for realizing Company financial goals achieved by preparing the operations budget, analyzing variances, and initiating corrective actions.
• Spearheaded internal initiative to implement standard operating procedures to create efficiencies and economies for both the client and Company, such as project schedules, templates, and work forms.
• Established and implemented company wide CRM (Customer Relationship Management) application, improving company productivity and performance by streamlining workflows and automating processes.
• Initiated successful strategic partnerships with other creative agencies to broaden the talent and service offerings.
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Education
Fordham University - Graduate School of Business Administration
Fordham University - Graduate School of Business Administration
Degree NameMBA Field Of StudyBusiness Administration and Management, General
Dates attended or expected graduation 2009 – 2011
Providence College
Providence College
Degree NameBachelor of Science Field Of StudyBusiness Management
Dates attended or expected graduation 1997 – 2001 |