| Notes |
CIO/Director
Company NameCity of Avondale, AZ
Dates EmployedJul 2011 – Jun 2016
Employment Duration5 yrs
LocationAvondale, AZ
Directed information technology services, projects, and operations for the full-service municipality and utilities. Avondale is a community in the Phoenix Metro Area. Organization had over 20 major facilities, including the Civic Center campus, public safety stations, water and wastewater plants, water well sites, municipal court, a public works operations center, libraries, community resource centers, and a sports center complex.
Simultaneously served as the City's Chief Information Security Officer (CISO) with award-winning work on cybersecurity resilience, intelligence sharing, and multi-sector collaboration.
Services achieved 99.9%+ uptime/availability rates, award-winning efficiency measures, and superior 96%+ "Good" to "Excellent" customer satisfaction ratings. See less |