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Santa Clara County’s Information Services Department — San Jose, CA
Associate Management Analyst B (CEMA Union Employee) Present
• Support the creation of a state of the art IT infrastructure, countywide.
• Managing a “call center” for technical concerns and support.
• Select and implement a new IT Asset Management system and enable software security upgrades (cyber security, privacy, etc.)
• Procurement, contracts, RFPs, vendor management, etc.
• Conducts or participates in a variety of analytical studies and surveys on organization, procedures, budgetary requirements, personnel management and other related management functions; makes recommendations and prepares reports on the findings of such studies and surveys;
• Interviews and consults with departmental officials and employees, representatives from other organizations and groups, and the general public to give and/or secure necessary information;
• Reviews and analyzes existing or proposed policies, procedures, systems management and personnel activities and advises management on their impact or potential impact.
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