Aaron P. Leifer is Associate Director of Knowledge Management for AT&T Business. Certified in both Knowledge Management and Knowledge-Centered Service Practices, he leads a team that designs and uses tools to author, capture, and standardize business process and proposal content. He’s also worked in roles supporting proposal management, executive communications, and human resources staffing and recruitment. Aaron grew up in Fresno, California, and attended the University of California, Irvine, graduating cum laude with a degree in psychology. While in college, he was very active in student media and student government, as well as campus LGBTQ and cultural organizations. These experiences sparked an interest in giving back that continues to this day through Aaron’s support for Point Foundation and other charities. He currently lives in San Francisco and enjoys exploring the local restaurant scene, attending films and live performances, and traveling near and far to visit friends and family.