Edward Happ

Edward G. Happ Edward G. has a account Making Connections for Good Greater Detroit Area 500+ connections Contact info Drew University About Edward G. Happ is an Executive Fellow at the University of Michigan School of Information, where he is teaching and conducting research. He is also the Co-founder and former Chairman of NetHope (www.nethope.org), a U.S. based consortium of 5... see more Featured No alt text provided for this image Edward G. Happ: Home eghapp.com His 35 years of professional experience include all facets of managing information services and high technology businesses, including general management with P&L responsibility, operations, product management, sales, marketing, customer service, human resources management, technical consulting, manufacturing, and both software and hardware development. Activity See all 3,124 followers No alt text provided for this image Thanks Nagesh. It's always good to hear from you. Edward G. replied to a comment View Hannah Haley’s profile Congrats on the new role! It's a delight to see your career take off. Edward G. commented No alt text provided for this image Nice to be quoted in the Brave Leaders Project Blog, from a 2016 interview I did with the authors for a book of the same name. The part that is nice is that the words still ring true. How many of our leadership lessons stay with us? Short answer: all of them. #braveleaders Edward G. shared this 9 Reactions 2 Comments No alt text provided for this image Bravo Eric! Edward G. commented Experience University of Michigan - School of Information Executive Fellow Company NameUniversity of Michigan - School of Information Dates EmployedJan 2017 – Present Employment Duration3 yrs 9 mos LocationAnn Arbor, MI, USA Mr. Happ will be teaching courses in Crisis Informatics and IT Leadership. His research is focused on three initiatives: a 2G Lab for disaster and developing country telecommunications simulation, a Data4Good Center for data and data science for NGOs, and a Student Internship program for placing students in NGO field technology projects. More will be posted as these are developed. Sabbatical (Voluntary work) Senior Writer Company NameSabbatical (Voluntary work) Dates EmployedSep 2016 – Dec 2016 Employment Duration4 mos LocationLisbon Area, Portugal Working on articles, interviews, book projects, advising and consulting, in preparation for teaching next semester International Federation of Red Cross and Red Crescent Societies Global CIO and Head of ISD Company NameInternational Federation of Red Cross and Red Crescent Societies Dates EmployedJun 2010 – Sep 2016 Employment Duration6 yrs 4 mos Mr. Happ joined IFRC to head their Information Services Department in the Secretariat based in Geneva and five regional Zone Offices on most continents. He developed IFRC's first comprehensive IT Strategy, which was approved by the global senior management team in February 2011. This strategy is focused on bridging the digital divide within the RC Movement, where 79 of 187 national societies are in need of assistance to become full members of the Federation. During his second year at IFRC, Mr. Happ was invited to be a practitioner in residence at the Rockefeller Foundation center in Bellagio. Here he began work on a book on collaboration, based on the lessons learned at NetHope and IFRC. Following the successful completion of the 5-year IT strategy, Mr. Happ retired from IFRC to pursue writing, teaching and advising the next generation of IT leaders. … see more Nonprofit Technology Network Director Company NameNonprofit Technology Network Dates EmployedSep 2010 – Aug 2015 Employment Duration5 yrs I joined the Board of this largest organization of NGO IT workers to give back to smaller organizations and promote a greater sharing of technologies. Microsoft Imagine Cup Student Competition Judge Company NameMicrosoft Imagine Cup Dates Employed2008 – Aug 2015 Employment Duration7 yrs As part of my give-back to the technology community and to encourage students world-wide, I volunteer as a judge at this premier global student competition. I also publish articles on observations during the competition on my Blog at http://eghapp.blogspot.com PLEASE NOTE: This is not a new job, LinkedIn's notices to the contrary. … see more NetHope Chairman of the Board Company NameNetHope Dates EmployedOct 2004 – May 2014 Employment Duration9 yrs 8 mos Mr. Happ is the co-founder and chaired the NetHope Board from its incorporation in 2004 until 2014. NetHope is a consortium of 41 of the largest international nonprofit relief and development organizations focused on bringing ICT out the last 100 kilometers to the most challenged areas of the world in which we work. … see more Save the Children CIO Company NameSave the Children Dates EmployedMay 2000 – Dec 2009 Employment Duration9 yrs 8 mos Mr. Happ joined Save the Children (STC) to head their global technology department. He quickly developed STC's first comprehensive IT Strategy, centered on a clear vision of using technology to help make “all of us part of one virtual village.” This strategy focused on “wiring the organization,” first connecting field offices to the information they need to get their work done; and second, connecting donors with their information and that of the field office programs. In 2009, the NTEN organization, in collaboration with a division of John Wiley & Sons, published Managing Technology to Meet Your Mission, for which Mr. Happ wrote the final chapter on the future of IT for nonprofits. Some measurable achievements while at Save the Children include the following:  241 Intel Classmate PCs being used in Bolivia and Bangladesh schools  225 PDA’s in service in the Bangladesh Food Security and M&E programs  3.7 – the Internal Client Satisfaction Index for IT in field offices  5 Alliance members on the path to share a common financial management system  186 Field Offices wired for doing business across the Internet  6 Systems Building enterprise projects funded for meeting business unit needs  29 – The number of video conference rooms in operation across the Alliance  2 Legacy AS400 midrange computers retired  First of 29 NetHope members in the most successful international NGO collaboration to-date  0.6% – the voluntary turnover rate in IT for the past 5 years (until the recent restructuring) However these numbers don’t tell the whole story. As Charlie MacCormack, CEO has said, “We have been the team that has brought technology into the 21st century at Save the Children.” … see more Tuck School of Business at Dartmouth Executive Fellow and the CIO-in-Residence Company NameTuck School of Business at Dartmouth Dates EmployedFeb 2008 – Jun 2008 Employment Duration5 mos In the spring quarter of 2008, Mr. Happ was CIO in residence and Executive Fellow at the Tuck School working with students and pursuing research on leadership and technology, including projects on “The ‘Good Enough’ Principle: What CIOs Can Learn from Nonprofits” and “Disruptive Innovation and International Nonprofits.” … see more The Fairfield Review, Inc. Founder and Editor Company NameThe Fairfield Review, Inc. Dates Employed1996 – 2007 Employment Duration11 yrs Founded and co-edited Connecticut’s first on-line literary magazine at www.fairfieldreview.org, which ran from 1997-2006. St. Francis Episcopal Church Company NameSt. Francis Episcopal Church Total Duration8 yrs TitleTreasurer and Member of the Vestry Dates Employed1992 – 2000 Employment Duration8 yrs Led the project to build the first new Episcopal Church in Connecticut in over 30 years. TitleWarden of the Vestry Dates EmployedJan 1996 – Dec 1999 Employment Duration4 yrs Chaired the governing board, per Episcopal polity, at the local church in No. Stamford HP Management Decisions, Ltd Founder Company NameHP Management Decisions, Ltd Dates Employed1991 – 2000 Employment Duration9 yrs Mr. Happ founded HP Management Decisions Ltd., a private management consulting practice, providing management assistance to executives and officers in the information services and high technology industries. The company specialized in the organizational and implementation issues involved in corporate downsizing, integration, bankruptcy, and reorganization. The particular type of projects he completed provided a blend of current management practice and technology, and their pragmatic application. His brother, Steven Happ, took over the practice in January 1992, and Mr. Happ assisted him in launching HPMD CIO Services ©, a strategic management information service for small to midsize manufacturing firms. … see more Data Broadcasting Corp. SVP Operations Company NameData Broadcasting Corp. Dates Employed1990 – 1993 Employment Duration3 yrs Mr. Happ was promoted from the Data Broadcasting Corporation (DBC) subsidiary of this $200 million information services company to run the Operations departments for DBC and Shark Information Services Corp (Shark). These companies market real-time information services to individual investors and professional traders, respectively. As de facto COO of this newly combined company, he reorganized and integrated the day-to-day operations of Product Management, Engineering (software and hardware), Customer Service, Field Engineering, Manufacturing, Network Operations, Finance and Personnel departments, for the two subsidiaries. Total operating budget was $33 million, with 210 professionals. As a corporate officer and member of the senior management group, Mr. Happ helped grow the business from $6.5 million to $48.8 million in 5 years. He co-chaired DBC Operating Steering Committee and was part of the management team responsible for the formulation of the strategic direction for the subsidiaries. He led the planning and analysis for the integration and downsizing of the subsidiaries ($22.5 million and $26.3 million in revenues, respectively). The result was $3.2 million in annual savings. Mr. Happ identified critical success factors and developed department performance self-tracking applications for use in customer service, field engineering, manufacturing, network operations, product management, and engineering. This resulted in productivity improvements of 10 to 30%. He designed and implemented product development processes for reducing product upgrade cycles from 24 to 6 months. … see more Lotus Development Product Marketing Manager Company NameLotus Development Dates Employed1985 – 1990 Employment Duration5 yrs Mr. Happ was promoted twice in four years for this wholly owned information services subsidiary of Lotus Development, a leading provider of PC software. He reorganized and directed the Client Services and Manufacturing Departments, composed of 52 customer service, product support, and production personnel. Mr. Happ was a member of the Operating Steering Committee, the senior management team responsible for the management of West Coast operations, including marketing strategy, MIS management, revenue forecasting, and budgeting. He managed the marketing support, product specification, user documentation, testing, and release schedule of the Lotus Signal and QuoTrek products. Four product upgrades were released on schedule and within budget. Mr. Happ developed and managed a client outreach and retention program, including monthly client newsletters and product cross-sell promotions. Cross-sell programs resulted in the forecasted 5-10% increase in monthly subscribers. He developed sales compensation programs and forecasting models for telemarketing sales, and designed and conducted customer satisfaction surveys and training programs to address identified deficiencies. … see more Interactive Data Corp. Consultant Manager Company NameInteractive Data Corp. Dates EmployedJul 1979 – Sep 1985 Employment Duration6 yrs 3 mos Mr. Happ held the positions of: District Sales Manager, San Francisco, California Consultant Manager, New York, New York Investment Technology Applications Manager, Waltham Massachusetts Assistant Product Manager, Waltham Massachusetts … see more The First Boston Corporation Assistant Vice President, Equity Research Company NameThe First Boston Corporation Dates EmployedJan 1977 – Jun 1979 Employment Duration2 yrs 6 mos Mr. Happ provided investment applications in the front office departments of this leading Wall Street investment firm. Show fewer experiences Education Drew University Drew University Degree NameBAField Of StudyLiberal Arts Dates attended or expected graduation1970 – 1976 Attended Drew Graduate Schools 1974-1976 The Tuck School of Business at Dartmouth The Tuck School of Business at Dartmouth Degree NameN/AField Of StudyExecutive Fellow, CIO in Residence Dates attended or expected graduation2008 – 2008 Questrom School of Business, Boston University Questrom School of Business, Boston University Degree NameNAField Of StudyCIO Pocket MBA Program Dates attended or expected graduation2007 – 2007 I attended the CIO Pocket MBA program jointly sponsored by the BU-SM and CIO Magazine on April 23-27, 2007 Volunteer Experience International Civil Society Centre Working Group Volunteer Company NameInternational Civil Society Centre Dates volunteeredJan 2013 – Present Volunteer duration7 yrs 9 mos CauseDisaster and Humanitarian Relief I participate in the ICSC's working groups helping to develop thought leadership publications for nonprofit leaders.