Ms. Phelps is an internationally recognized thought leader in the field of emergency management, pandemic, and contingency planning. Since 1982, she has provided consultation, training, and speaking services to clients on four continents. She is founder of Emergency Management & Safety Solutions, a consulting and training firm. Ms. Phelps’ niche includes incident management team development, pandemic planning, emergency operations center (EOC) design, and the development of emergency exercises for large global companies. A partial client list includes Visa, the World Bank, American Express, Northern Trust, Triton, IFC, Duke University, Stanford University, the California Institute of Technology, IMF, Bank of Canada, and International Paper.