Ross McEwan became Chief Executive Officer of The Royal Bank of Scotland Group in October 2013. Between August 2012 and September 2013, Ross was Chief Executive Officer for UK Retail, joining from Commonwealth Bank of Australia where he was Group Executive for Retail Banking Services for 5 years. Prior to this he was Executive General Manager where he was responsible for the branch network, contact centres and third party mortgage brokers. Ross has more than 25 years experience in the finance, insurance and investment industries. He joined RBS in August 2012 as Chief Executive Officer for UK Retail, having previously been Group Executive for Retail Banking Services and Executive General Manager responsible for the branch network, contact centres and third party mortgage brokers at Commonwealth Bank of Australia, Managing Director of stockbroking business First NZ Capital Securities, and Chief Executive of National Mutual Life Association of Australasia Ltd/AXA New Zealand Ltd.