National Innovation Service

Mission The National Innovation Service (NIS) partners with governments across the country to engage in systems-level transformations. We do this by creating collaborative coalitions between communities, public sector partners, and other relevant stakeholders to redesign systems with those most impacted at the center of decision-making processes. Our work is to build new systems that produce equitable outcomes. Our team draws on a variety of disciplines and experiences to deliver this work, privileging direct experience of the problems we address and merging practices from service design, policy analysis, systems thinking, community organizing, and change management. We develop strategies and roadmaps for transformation and also remain committed partners throughout implementation. As we establish and test pathways forward with our partners, we are working to advance equity-based policy and legislation at the local, state, and national levels, as well as the development of new products and services. Vision We aspire to a world in which the services that NIS offers are no longer required because public institutions and social impact organizations are grounded in a self-sustaining, research-based community design and continuous improvement process that maintains equitable systems. Our History Prior to incorporating in 2019, the National Innovation Service (NIS) incubated as a part of a social impact-focused accelerator. After successfully piloting and acquiring national government and community partners, NIS is now an independent public benefit corporation headquartered in NYC.