| Notes |
Vice President
Company NameFord Motor Credit Company
Dates EmployedDec 1999 – Jan 2002
Employment Duration2 yrs 2 mos
As Vice President of Breakthrough Leadership, Rick led the global implementation of a customer-focused strategic planning process at Ford Motor Credit Company, the world’s largest automotive finance company with $202 billion in assets and 20,000 employees in 40 countries. During Rick's tenure, the company achieved a record 22% annual earnings increase through employee-led innovation and collaboration across cultures, geographies and brands, while significantly boosting customer and employee satisfaction. |