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INDIANA: IMPLEMENTING SINGLE SIGN-ON, CITIZEN RECORD
In Indiana, the state’s Office of Information Technology (OIT) is in the “beginning stages” of rolling out Access Indiana (AI), a single sign-on project that will ultimately let visitors use the same login and password across multiple government applications, Stephanie Wilson, press secretary to Gov. Eric J. Holcomb, told Government Technology .
It’s currently being used by the state’s INBiz program, a one-stop shop for new businesses implemented by Indiana Secretary of State Connie Lawson.
“Projects like INBiz pool the resources and knowledge of multiple state agencies," Wilson said via email, "and Access Indiana provides a streamlined experience for users.”
Graig Lubsen, director of communications and external affairs for OIT, said via email that AI is “external-facing for INBiz users,” but has also been debuted in a soft roll-out for state employees.
Since summer of 2016, Lubsen said, any application that required a login and was managed by the state OIT or the IN.gov program has been required to use AI to manage logins.
“This was the beginning of building out a suite of applications that citizens could access with a single login," he told Government Technology via email. "The goal is to have a portal by the end of 2017 where one can login to get to any of the applications that use AI."
Access Indiana, a Microsoft Azure solution that began under former Gov. Mike Pence, “was pegged as a good identity management tool to wrangle the vast amount of businesses that would need to use the system,” Lubsen said. “After INBiz was launched, we recognized that this identity tool could be scaled to work for the citizens, as well."
Wilson said another suggestion sparked by the governor’s recent call for agency leaders to submit great ideas is now in the “very early discovery stages.”
The state, she said, is also “considering” creating a master citizen record across all of state government aimed at streamlining interactions and eliminating duplication. Of the more than 250 suggestions that Holcomb received, she said it’s the one “that rose to the top for further investigation." |