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News Advisory: April 07, 2015
Topics: Technology and Innovation, Products & Services
PrintShare
HP and Microsoft Team to Deliver Digital Transformations for Industries
HP Services for Microsoft Dynamics help automotive, public sector and financial services industries deliver digital first customer experiences
PALO ALTO, Calif., April 7, 2015 — HP today announced it is partnering with Microsoft Corp. to deliver solutions for the automotive, public sector and financial services industries to help organizations quickly deliver differentiated products and create new revenue through mobile, web and social channels.
HP Business Process as-a-Service (BPaaS) solutions for Microsoft Dynamics® provide organizations with rapid, industry-tailored solutions that allow them to deliver digital, mobile and social interactions with the customers and citizens they serve. This builds on a 30-year strategic partnership where HP has built one of the largest and most comprehensive global Microsoft delivery capabilities and has repeatedly been awarded for delivery excellence and leadership.
“Fulfilling customer and partner expectations is our number one priority, and in the new digital age, their expectations have evolved,” said Mathew George, chief manager (Petro Chemicals), Indian Oil. “Working with HP and their partner, Microsoft, has allowed us to transform our processes to improve customer interactions while lowering costs. We are now extending our work with HP and Microsoft to evolve and deliver a digital client-first experience that will continue to drive and ensure customer loyalty.”
HP and Microsoft are building an extensive portfolio of business process accelerators to address industries’ most challenging business processes and are delivering them as Business Process as-a-Service solutions. The solutions include accelerators for:
Case Management – Easily configured to support different types of business processes, such as license and permit management, grants management and law enforcement.
Social Benefits Administration – This solution set can be used to deliver a broad array of social services to citizens such as Early Care and Education, Adult and Aging Services, Remote Care Case Management, Disability Services and Wellness Assessments.
Citizen Services: Portals and Call Centers -- A solution set that provides citizens with multi-channel access to interact with government agencies to request information and services.
Banking Transformation – Allows clients to modernize and automate business processes associated with a bank’s branch network, their lending systems and mobilize their sales force to sell and service customers more efficiently and provide a better customer experience
Loan Process Transformation – Allows clients to modernize and automate business processes associated with legacy loan origination systems and build a customer communication and data storage solution.
Automotive Aftersales Customer Experience Management – Enables the proactive sales of services and improving the end-customer experience.
Customers and citizens expect their interaction with businesses and government entities to be easy, personal and fast. HP helps to deliver these experiences by allowing organizations to rapidly modernize their legacy applications, get to market quickly and increase their competitive differentiation.
“No trend has impacted business and government as much or as quickly as the drive to digital,” said Anthone Withers, director and general manager, Microsoft Business Applications, Enterprise Services. “Our BPaaS solutions allow clients to rapidly move to the digital world by modernizing existing applications and simplifying the process to deliver a better client experience.”
The HP Business Process as-a-Service solutions are optimized to run on the HP Helion Managed Virtual Private Cloud platform, providing even faster deployment times and recognition of revenue for businesses. HP leverages the Microsoft Dynamics platform to offer consumption-based pricing models or fixed cost per product/service based on the specific needs of the business.
“The combination of industry leading Microsoft Dynamics solutions and HP experience and expertise will result in specific industry focused IP that represent great value and opportunity to organizations looking to accelerate the delivery of products and services to market,” said Hayden Stafford, Vice President, Enterprise Sales, Microsoft Business Solutions. “For example, in the automotive sector, we will provide both local and global OEM’s with a rapid approach to the transition in delivering a digital first customer experience.”
Availability
HP Business Process as-a-Service solutions for Microsoft Dynamics services are available immediately worldwide.
Trademarks
© 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of HP and its consolidated subsidiaries could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including but not limited to statements of the plans, strategies and objectives of HP for future operations, including the separation transaction; the future performance if Hewlett-Packard Enterprise and HP Inc. if the separation is completed; any statements concerning expected development, performance, market share or competitive performance relating to products and services; any statements regarding anticipated operational and financial results; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the need to address the many challenges facing HP’s businesses; the competitive pressures faced by HP’s businesses; risks associated with executing HP’s strategy, including the planned separation transaction, and plans for future operations and investments; the impact of macroeconomic and geopolitical trends and events; the need to manage third-party suppliers and the distribution of HP’s products and services effectively; the protection of HP’s intellectual property assets, including intellectual property licensed from third parties; risks associated with HP’s international operations; the development and transition of new products and services and the enhancement of existing products and services to meet customer needs and respond to emerging technological trends; the execution and performance of contracts by HP and its suppliers, customers, clients and partners; the hiring and retention of key employees; integration and other risks associated with business combination and investment transactions; the execution, timing and results of restructuring plans, including estimates and assumptions related to the cost and the anticipated benefits of implementing those plans; the execution, timing and results of the separation transaction or restructuring plans, including estimates and assumptions related to the cost (including any possible disruption of HP’s business) and the anticipated benefits of implementing the separation transaction and restructuring plans; the resolution of pending investigations, claims and disputes; and other risks that are described in HP’s Annual Report on Form 10-K for the fiscal year ended October 31, 2013, and HP’s other filings with the Securities and Exchange Commission, including HP’s Quarterly Report on Form 10-Q for the fiscal quarter ended July 31, 2014. HP assumes no obligation and does not intend to update these forward-looking statements.
Media contacts
Tara Hanney, HP
tara.hanney@hp.com
About HP
HP Inc. creates technology that makes life better for everyone, everywhere. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. More information about HP Inc. is available at http://www.hp.com.
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