President and Founder of Hayes Strategies, an independent consulting firm focused on strategic leadership development. Since 1993 Ms. Hayes has brought a combination of strategic vision and operational savvy to her clients, helping them develop the strategies, leadership strengths and operational structures needed to respond to changing market conditions, maximize new opportunities and manage transitions. Hayes Strategies has worked across a number of industries with prestigious clients such as American Express Company, JPMorgan Chase, The Walt Disney Company, AIG, Merrill Lynch, and Discovery Communications, Inc. Prior to starting her firm she spent three years at McGraw-Hill, as an internal consultant and strategic planner for the company's media businesses, and started her career in a similar role at Time Inc. In addition to her consulting work, Ms. Hayes has developed and taught a number of executive training workshops and seminars. Based on her strategic leadership expertise, these courses provide client companies with a means of developing internal strength in strategic and analytical thinking, managing change and effective communication. She has also taught graduate level courses in management at New York University Sloan School of Business. Cynthia received her M.B.A. from Harvard and her B.A. from the Wellesley College.