Services & Transactions
The Federal Consulting Group
Consulting firm specializing in organizational development, change, and strategy execution.
" CFI Group measures customer, citizen, and employee satisfaction using its patented, cause-and-effect methodology that is recognized for its superior precision, diagnostic approach, and linkage to financial results. Add in our expert consultations to uncover powerful insights, user-friendly online tools, renowned benchmarks, and over twenty-nine years of experience and it's easy to understand why CFI group continues to be the go-to source for customer satisfaction measurement and consulting for U.S. federal government agencies and businesses of all types."