Cecil House has deep management experience, and the familiarity with New York City's Housing Authority to truly understand where it needs the most attention to fix what has long been a broken system. As the current general manager of the housing authority, he leads a staff of more than 11,000 employees and manages an annual budget in excess of $3 billion dollars in federal, state and local assistance. He has a proven track record of implementing reforms that respond to the needs of NYCHA's tenants. Since joining the housing authority in August 2012, House has designed and implemented a comprehensive plan to reduce the authority's backlog of repair and maintenance requests. By January 2014, the average time it takes NYCHA to respond to maintenance requests had dropped to just 10 days from 134 days in January 2013, and from 249 days to 48 days for skilled repairs. Prior to joining NYCHA, House was Senior Vice President for the Operations Support Business Unit and Chief Procurement Officer for California Southern Edison (CSE), one of the largest electric utilities in the United States. House has also held senior management roles at the Public Service Enterprise Group (PSE&G) in New Jersey, and was an attorney in the New York City offices of the law firms McDermott, Will & Emory and Debevois & Plimpton. The son of a coal miner and a nurse's aide, House was raised in Virginia and received a Bachelor of Science degree from the McIntire School of Commerce at the University of Virginia; a J.D. degree from Harvard Law School; and an M.B.A. from Columbia University. House lives in Manhattan with his husband, T.J. Stevenson, and their three children.