Ranjana Clark is the senior vice president, chief customer and marketing officer for PayPal. In this role, she is focused on global marketing, insight and customer experience. She is responsible for the customer insights, analytical capabilities and brand development that are essential to PayPal's business. Ranjana has 26 years of extensive business and payments experience including leadership positions at Western Union, Wachovia and Wells Fargo. Most recently, she served in a dual role as president of Western Union's global payments business and head of global strategy. As the chief marketing officer at Wachovia, she developed a fully integrated marketing division focused on insight, innovation, brand development, customer loyalty and acquisition. During nearly two decades at Wachovia, Ranjana was a member of the operating committee and also served as head of the treasury services division, head of strategic planning and head of capital markets strategic development. Prior to that, she spent five years with Deutsche Bank in Mumbai. Ranjana received MBAs from Duke University and the Indian Institute of Management, Ahmedabad; and a Bachelor of Arts from the University of Delhi. She has been recognized repeatedly as one of the 100 Most Influential People in Finance by Treasury & Risk Management magazine, as well as U.S. Banker magazine’s 25 Women to Watch list.