Paul J. Gaffney is president and CEO of AAA Northern California, Nevada, and Utah, the second largest AAA affiliate with 4.3 million members.
Paul has more than 20 years experience in business transformation and operations leadership at large and diverse organizations including AAA, Charles Schwab and Staples, among others. He is an independent board member of PowerReviews, Inc., the leading web 2.0 platform for eCommerce reviews and of Swarmbuilder, Inc., an innovative provider of sales training and incentive systems for retail sales professionals; a member of the St. Mary's College School of Economics and Business Administration Advisory Board and Chair of the Strategic Planning Subcommittee. He is a published author and has been a guest lecturer on transformational change at MIT. He was inducted by CIO Magazine into the CIO Hall of Fame in 2007 for significant contributions to and profound influence on the IT discipline.
Paul earned his BA in computer science from Harvard College, Cambridge, Massachusetts. Paul is a 2009 Henry Crown Fellow of The Aspen Institute and a member of the Aspen Global Leadership Network.more » « less