Responsibilities Top Legal Officer and responsible for managing the General Counsel Department; responsible for contracts, corporate filings, compliance and litigation management. Experience Pam formerly represented creditors and debt collectors nationwide for collections litigation and FDCPA and FCRA Defense. Achievements Memberships include the Monroe County Bar Association, ACA International and the National Association of Retail Collection Attorneys. Pam served a three year term on ACA International's Member's Attorney Program Committee from 2005 to 2008. Education Pam received her law degree from Syracuse University College of Law and her undergraduate degree from Georgetown University.