Moxie

WHITE PAPERS AND EBOOKS Closing the Digital Customer Expectation Gap COMPLIMENTARY EBOOK: CLOSING THE DIGITAL CUSTOMER EXPECTATION GAP Ready for more completed forms, extra policy purchases, and lasting customer loyalty? Download your complimentary ebook and discover ways to engage with customers that gets results, including real-world guidance strategies used by AIS Insurance, a subsidiary of Mercury Insurance. DOWNLOAD EMARKETER ROUNDUP: DIGITAL MARKETING TRENDS 2019 ROUNDUP Curated by eMarketer, this Roundup of articles, insights and interviews will help you understand the latest trends impacting digital ad spending over the last several months as well as key happenings across marketing channels. ACCELERATE CAMPAIGN PERFORMANCE: CAMPAIGN ENGAGEMENT PLANNER TEMPLATE Marketers are constantly generating campaigns to feature new products and promotions that acquire customers. Don’t just stop there! Download the Campaign Engagement Planner template to start building your own engagement campaigns that accelerate and increase your campaign results. 5 WAYS TO PREVENT CART ABANDONMENT The key to prevent abandonment is anticipating and proactively addressing your customers’ pain points through the checkout experience. Download 5 Ways to Prevent Cart Abandonment eBook (written by Retail TouchPoints) to find new ways to enhance the customer experience to achieve results. HOLIDAY READINESS GUIDE: 4 MUST-HAVES FOR YOUR HOLIDAY PREP LIST Holiday shoppers are going mobile like never before and they expect the same holiday spirit from their digital engagements. Download our complimentary Holiday Readiness Guide for 4 must-haves to increase conversion and average order value this season. LIVE CHAT HANDBOOK: A PRACTICAL GUIDE TO DRIVE ENGAGEMENT Brands must deliver a compelling and unique experience to each customer. Download our complimentary Live Chat Handbook: A Practical Guide to Drive Engagement for insights to help you leverage live chat to meet and exceed your goals. EBOOK: STRATEGIES FOR ENGAGING THE DIGITAL CUSTOMER Today’s digital customer is mobile and multitasking, working across multiple channels and devices, often simultaneously. Learn how to successfully attract and retain the digital customer with this complimentary ebook from Moxie and Paul Greenberg. THE ULTIMATE MOBILE COMMERCE CHECKLIST With the exponential growth of smart phones and tables, deploying a mobile engagement strategy is no longer a competitive advantage but an eCommerce necessity! Successful mobile eCommerce sites need to address four stages to optimize brand interactions and drive conversions. Download Moxie’s Ultimate Mobile eCommerce Checklist to ensure your mobile site is ready to guide and convert visitors in 2017. QUICK REFERENCE: 4 CONVERSION TIPS AND THE STATS TO PROVE IT! How can today’s savvy marketer impact conversion rates and rise ahead of the competition? Download our quick reference guide for 4 ways to drive up conversion rates by understanding the expectations and behaviors of consumers. EBOOK: CUSTOMER ENGAGEMENT – THE FUTURE IS PROACTIVE How can you provide experiences to drive conversions and loyalty? The answer is to anticipate intent, connect in real time, and engage customers throughout their journey. Get started today with this complimentary ebook Customer Engagement: The Future is Proactive. EBOOK: WEB CHAT BEST PRACTICES Web chat is quickly becoming the preferred communication channel for today’s online consumer. How can you ensure your initiative meets or exceeds your goals? Download our eBook, The Dos and Don’ts of Web Chat with Johan Jacobs. EBOOK: ADVANCE THE DIGITAL JOURNEY Take a closer look at the shift in customer self-service, the difference between traditional and knowledge-based digital engagement, and how offering a more proactive, knowledge-based digital experience can affect your company’s bottom line as much as it does customer satisfaction. Catch up with the self-service revolution with this complimentary ebook.