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Knowledge Management/Organizational Learning (Internal Consultant)
Company NameIBM Research
Dates Employed1997 – 2000
Employment Duration3 yrs
LocationYorktown Heights, NY
As member of Market Analysis & Strategy Group based in Watson Lab, the Research Division's global headquarters, developed and implemented initiatives that built capacity for innovation and agility throughout this division of over 4,000 employees on three continents. Conceived, designed, and managed an integrated set of interventions to identify and stimulate the social networks needed for competing in the emerging market for mobile computing. Planned, facilitated, and documented executive benchmarking visits to the research labs of five Fortune 500 corporations for a worldwide operations task force on managing innovation. Developed and prototyped methods leveraging narrative intelligence and insights from complex adaptive systems theory, cognitive science, and anthropology. Consult resulted in novel approaches to personalization and computer-supported collaborative work within a just-in-time knowledge management tool developed for division staff. Served as the corporation’s liaison to the Institute for the Future and its Ten-Year Forecast Program. See less
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