| Notes |
"Before leading Consumer Card, Jud was Executive Vice President of the Service Delivery Network where he was responsible for all U.S. cardmember and merchant customer service – across Phone Centers, Credit, New Accounts, Print and Payments. In this role, he helped build one of the industry’s most efficient service networks, expanding its reach both worldwide and online.
Prior to joining the Service Delivery Network in 2001, Jud was President of Corporate Services, where he led Commercial Card and Business Travel for both the U.S. and Canada. He was instrumental in driving innovation through new products and services designed for corporate users.
During his 17-year tenure with American Express Jud has held a diverse set of roles and led a variety of business assignments. These include a number of marketing and general management positions such as Senior Vice President of Corporate Services Marketing and General Manager of Multinational Accounts. He also managed the company’s business-to-business sales force, led the expansion of the company’s global distributed service network in Asia, and oversaw Business Development for American Express International, which included leading International market planning and a series of card joint-ventures." |