Before joining Highland in 2003, Richard was co-founder and President of SiteBurst Inc., a channel marketing software company. Prior to SiteBurst, Richard was part of the team that founded IronPlanet.com, a venture-backed marketplace for used heavy equipment. Previously, Richard was an Engagement Manager at Mercer Management Consulting, where he led strategic initiatives for clients including IBM, Tribune and Leo Burnett. He has worked extensively in the cable television industry as a consultant to Scientific Atlanta and as a product manager at the @Home Network. He has also worked at Apax Partners, and as a reporter for NeNewsweek magazine and the Washington Post. He is based in Menlo Park, CA. Harvard College, A.B., History Cambridge University, M.Phil., International Relations Harvard Business School, M.B.A.