Alex Philip

Alex Philip Alex has a account Lead - Mobility And WorkPlace Services at IBM India Private Limited United Arab Emirates 496 connections Contact info IBM India Private Limited SFS Nagpur About Experience in IT/ITES/Computer, Telecom and Manufacturing Sectors. Implemented global best practices and managed large teams of 100+ in varied profiles. Possess strong managerial skills and experience in managing global customers. Specialties: • People Management • Incident & Problem Management Processes • Vendor Management • Project Management • Budget and Cost Management Experience IBM India Private Limited Company NameIBM India Private Limited Total Duration12 yrs 11 mos TitleLead- Mobility And WorkPlace Services Dates EmployedOct 2015 – Present Employment Duration4 yrs 5 mos LocationAbu Dhabi Airlines TitleService Delevery - Telecom Business Operations Dates EmployedApr 2013 – Present Employment Duration6 yrs 11 mos TitleHead - End User Services Dates EmployedApr 2007 – Apr 2013 Employment Duration6 yrs 1 mo Head - End User Operations. Pune Tata Motors EUS tower Lead Company NameTata Motors Dates Employed2007 – 2010 Employment Duration3 yrs Responsible for Incident & Problem management and Servicdesk. Wipro Infotech Operations Manager Company NameWipro Infotech Dates EmployedSep 2003 – Apr 2007 Employment Duration3 yrs 8 mos Leading a team of more that 260 staff which include Core, Retainers and Franchisee staff, directly/indirectly involved with more than 30 different Customer. Gateway Systems (India) Ltd Network Engineer Company NameGateway Systems (India) Ltd Dates EmployedJul 2000 – Sep 2003 Employment Duration3 yrs 3 mos Implementation and Troubleshooting ISP network with Carrier class gigabit router & point to multipoint broadband wireless system. Education SFS Nagpur SFS Nagpur