Micaela Mercado Michaela MercadoB.S. Psychology | Class of 2005 Micaela Mercado, Ph.D. serves as the Assistant Commissioner of the Bureau of Systems Strengthening and Access (BSSA) in the Division of Mental Hygiene, in the Department of Health and Mental Health in New York City. Dr. Mercado’s work has focused on implementing scientific frameworks to examine mental health disparities related to social, economic, and environmental factors. Previously, Dr. Mercado served as Senior Research Associate at NYU Silver’s McSilver Institute for Poverty Policy and Research, where she worked closely with City agencies in New York and internationally to establish effective and sustainable programs through the integration of quality improvement models. Dr. Mercado earned her Bachelor’s degree in Psychology from Nova Southeastern University in 2005 (where she was a member of the inaugural Honors Program), a Master’s degree in Social Work from Washington University in Saint Louis, and her doctoral degree in Social Work from the University of North Carolina at Chapel Hill.